Below are some of most frequently asked questions we receive from valued customers just like you.
SuperBox is an English-based high performance Android TV box designed for home streaming entertainment. The latest SuperBox S5 Max features 4GB DDR, 64GB eMMC storage, and quad-core ARM Cortex-A53 processor.
Yes, SuperBox is a 100% legal high performance Android TV box. Watching a stream of movies, TV shows, or sporting events using SuperBox does not violate any U.S copyright laws. These laws apply only to uploading, downloading, or broadcasting content to large groups.
Over 2,000 live TV channels are currently available on SuperBox with new channels added on a regular basis. Enjoy cable, network TV, and regional channels as well as live sports (UFC, NBA, NFL, MLB, MLS, etc.) and special events.
No, VPN services or IP-blocking services are not required to operate SuperBox.
Most orders received before 1pm PST on business days are shipped same day via USPS Priority Mail. Delivery generally takes 1-4 days anywhere in contiguous USA.
Recommended minimum internet speed for normal SuperBox operation is 8Mbps for VOD streaming. For live HD quality streaming, higher speeds are ideal. In general, a typical high-speed DSL/cable/fiber home internet connection works just fine without issue.
You do not need to record any TV content yourself on SuperBox.
The pre-installed Playback app on SuperBox allows you to access TV, news and sports content airing over the past 7 days, so you don't need to worry about missing any content you wish to see.
Yes, you can play games on SuperBox.
SuperBox S5 Max has the Android 12 OS, allowing you to download the most popular games. The Mali-G31 MP2 GPU ensures stable gameplay and maintains high image quality. There are many games you can download from the Game Store (i.e, Shadow Fight Arena - 3D Ninja 1, Garena Free Fire, Alphas 8, Hitman Sniper 1, Slither, etc.).
Yes, SuperBoxFreeTV.com is an authorized USA distributor for SuperBox products. Our dedicated team can quickly resolve any technical issues you may have with your SuperBox product. We are only responsible for SuperBox products products purchased direct from us.
Yes, you can watch the latest movies on SuperBox.
The latest movies are usually available in our application. New movies and series are also added on a frequent basis. Thousands of movies and series are available for instant streaming.
Warranty period for SuperBox is one year. In the unlikely event you encounter any issues during this period, please contact us for free warranty assistance. After your warranty period has expired, extended warranty assistance is available for a nominal additional cost.
